![]() It could be an automated coffee machine or a new photocopier. However, when a new technology is introduced to the workplace, you have to learn how to use it. Whether you’re a restaurant chef or a programmer, preparing for your job imbues you with the right technical ability. While soft skills are often neglected, technical ‘hard’ skills are well covered. Use online training software to help staff develop these abilities, and consistently update teaching materials. Plus, these are skills that can be improved cumulatively. That approach eats into work time and runs up a high bill. Because these are general skills it’s not practical to teach them in a workshop or a seminar. These qualities are not only helpful at work, but they also improve the overall quality of life. Relevant soft skills include communication, problem-solving, negotiation, time management, adaptability, ethics, presentation, and teamwork. Online training is a good way to disseminate these lessons to your team. These abilities are referred to as soft skills. They require a different skill set to advance at work. They know how to pass tests, but they don’t know how to deal with real life. When people leave school and get into the workforce, they struggle. Traditional education systems focus on teaching students to follow instructions and reproduce them on tests. It will alert them that there’s new online training content to explore. These can easily be added to the existing LMS, including an alert for team members. It could be new, raw material, an upgraded operating system or a new legal requirement. In many sectors, there are occasionally new developments. Another relevant training situation is for industry changes. ![]() If an employee took a study break or maternity leave, it’s a good way to ease them back in. ![]() There are other situations where this kind of online training course can be used. This keeps your team on track and avoids the unnecessary expense of non-compliance fines. LMS platforms can send notifications to remind your employees when their licenses are about to expire. Instead of taking time off work and disrupting the whole firm, let everyone take it on individually. These refresher courses are usually undertaken annually, so online training is a good way to keep your team up to date. Routine Compliance Online Trainingĭepending on the type of industry you’re in, it may be necessary to update compliance documents. Once you’ve established interest and rapport, you can call in the sales team to close the deal. Know enough to engage a sales prospect and develop a lead. You don’t have to be an expert but you should have the knowledge to offer relevant information to clients. That’s why it helps to know a little bit about your products or services. And if you immediately hand them off to a relevant colleague, they will feel dismissed. Someone will mention where you work, and someone else will be curious about the company’s offerings. But we’ve all been in situations where strangers or family members ask us about our company. The mistake many organizations make is to restrict product and customer service online training to the sales team. While onboarding teaches the philosophy of the company, these sessions are more practical. Product And Customer Service FamiliarizationĪnother helpful form of online training is product and service training. They can use the staff LMS and log onboarding hours without disrupting their set tasks for the day. Instead, arrange for new employees to spend a few hours of each day training online. The usual approach is to use the first few days for full-time training. It’s best done online, to avoid interfering with daily tasks. They will be taught about workflow, chains of command, and what is expected of them. They can also get familiar with relevant organizational policies. They will learn about their roles and where they fit into the organization. For the next few weeks, the employee should have online training sessions. It will include team introductions and an office tour. Employees usually have an orientation session on their first day. The employee also gets a chance to see if this is where they want to be. The company assesses them to see if they’re the right fit. Their first three to six months are a trial, of sorts. In many organizations, new employees go through a probation period.
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